Loyalty Program FAQs
WHAT IS THE FLAGLER TAVERN LOYALTY PROGRAM?
The Flagler Tavern Loyalty Program was designed to thank our wonderful guests (like you!). Rewards members receive points for Restaurant transactions by presenting your loyalty card when your pay bill. Once a guest earns 150 points, these points will be automatically redeemed for a $10 reward.
HOW DO I JOIN THE FLAGLER TAVERN LOYALTY PROGRAM?
If you do not already have a loyalty card or gift card, visit Flagler Tavern in person at 414 Flagler Avenue, New Smyrna Beach 32169 and request a FREE loyalty card. Once you receive your card, register your card online at FlaglerTavern.com/loyalty/. As a bonus, you will earn you 25 bonus points just for joining the program.
WHAT PURCHASES QUALIFY FOR REWARDS?
Restaurant purchases for food, retail merchandise and all beverages will be credited points at a rate of 1 point for every $1 dollar spent. Points will not be issued for discounts, certain excluded promotions, tax or tip. From time to time we may offer special rewards or frequent buyer bonuses.
HOW DO I EARN POINTS?
Your server will provide you with your check at the end of your meal. Prior to paying for this check, please present your loyalty card to your server. Your points will automatically be credited to your loyalty account and your new point balance will display on your receipt.
WHAT IF I FORGET TO PRESENT MY LOYALTY CARD WHEN I PAY MY CHECK?
You can submit a copy of your receipt along with your name, check number and loyalty account number to email@example.com to submit your check number for points. Please note this courtesy is only extended 3 times per guest, per year.
HOW DO I FIND MY CHECK NUMBER?
Your dining check number is a 5-digit code that is located near the top right side of your check. Should you need further assistance, your server or bartender can help you locate your dining check number.
CAN I APPLY MULTIPLE CHECKS TO MY ACCOUNT?
There is a limit of 3 checks per day, per guest.
HOW DO I EARN POINTS FOR MY PURCHASES AT FLAGLER TAVERN?
It is easy to earn points for your Flagler Tavern purchases. Simply provide your server/bartender with your loyalty card and they will be happy to submit the check number on your behalf. You will earn 1 point for every $1 spent at Flagler Tavern on food, retail merchandise and all beverages. Tax and gratuity are not included.
HOW DO I REDEEM MY REWARDS AT FLAGLER TAVERN?
Rewards and offers will automatically be applied to your next check after they are earned.
WHAT IF I FORGOT TO REDEEM MY REWARD?
Your rewards are automatically applied to your check on your next visit. Any unused rewards will be carried over for your next visit. No need to worry about remembering to use your rewards!
HOW DO I CHECK MY REWARD BALANCE?
Simply visit FlaglerTavern.com/loyalty/ and enter your name and loyalty card number to check your rewards balance. Please note that rewards earned are credited to your online balance the following business day.
WHAT IF AN ORDER IS $10.75? DO I GET 10 POINTS OR 11?
11 points. Transactions are rounded to the nearest dollar amount from $.50.
IF I HAVE 75 POINTS, CAN I GET A $5 REWARD?
No, rewards are earned in $10 increments. You must reach 150 points before you get a reward.
WHAT IF I REDEEM A REWARD BUT MY CHECK TOTAL IS LOWER THAN THE REWARD AMOUNT?
The excess reward not used will remain on your account. For example, if you have a $10 reward but your total is $9, $1 will be your new account credit balance.
HOW OLD DO I NEED TO BE IN ORDER TO PARTICIPATE IN THE FLAGLER TAVERN LOYALTY PROGRAM?
You must be at least 18 years old to participate. By signing up for the Flagler Tavern Loyalty Program you are acknowledging that you are eligible to participate in this program.
HOW DO I OPT OUT OF THE FLAGLER TAVERN LOYALTY PROGRAM?
Simply send an email to firstname.lastname@example.org with your name and Loyalty Card Number and request to cancel to stop participating in the Flagler Tavern Loyalty Program. Cancellation of this program will void all rewards and points previously earned.
CAN I EARN POINTS AND REDEEM REWARDS ON ONLINE ORDERS?
No, Points cannot be earned or redeemed on online orders at this time.
DOES IT COST ANYTHING TO BECOME A FLAGLER TAVERN LOYALTY MEMBER?
Flagler Tavern Loyalty program is free to join.
WHEN CAN I START EARNING POINTS?
You can start earning points right away! Simply visit Flagler Tavern today and ask your server/bartender for a Loyalty Card then visit FlaglerTavern.com/loyalty/ and sign up by entering your information and Loyalty card number to start earning points.
CAN I EARN POINTS ON GIFT CARD PURCHASES?
No, points will not be earned for the purchase of gift cards. However, if the recipient of the gift card is an active Flagler Tavern Loyalty Program member, points will be issued upon the gift card redemption.
WILL I EARN POINTS WHEN I USED MY REWARDS TO PAY FOR MY PURCHASE
Points will be rewarded for qualifying purchases of the full check amount after any rewards or promotions have been deducted from the check. For example, if your total is $15 and you redeem a $10 reward, you will earn 5 points.
CAN I REDEEM A $10 REWARD FOR AN ALCOHOLIC BEVERAGE?
Yes, $10 rewards may be redeemed on your next visit for any purchase of food, retail merchandise and non-alcoholic and alcoholic beverages.
DO MY REWARDS OR OFFERS EXPIRE?
$10 rewards do not expire except as provided in the Terms and Conditions. However, offers may have expiration dates which will vary and are identified with each offer announcement/notification.
I CAN'T FIND THE ANSWER TO MY QUESTION ON THIS PAGE. WHO DO I CONTACT?
We're here to help! Email us at loyalty@FlaglerTavern.com.